1) The booking form, duly signed by the tenant, is a contract of tenancy between the owner of the property and the tenant. The contract shall be deemed to be made when a confirmation of booking is issued.
2) Provisional reservations can be accepted by email and telephone and must be confirmed within five working days by the arrival of a deposit equal to 1/3 of the total rent. Provisional reservations will be cancelled after such time without further reference.
3) Where a provisional reservation has been confirmed the tenant is responsible for the total rent, the balance of which is to be received at least 56 days prior to arrival.
4) For booking made 56 days or less before arrival, the rent is payable in full.
5) Once a booking has been confirmed the tenant is responsible for the total rent and, in the event of cancellation, the tenant remains liable for the full rent. It is, therefore, recommended that tenants take out their own cancellation insurance to cover this responsibility. Every effort will be made to relet any cancelled weeks, in which case a refund will be made less an administration fee of 10%.
6) Properties are available for occupation from 3.00 pm on the day of arrival and must be vacated by 10.00 am on the day of departure.
7) Any damage, breakage or anything giving cause for concern noticed on taking occupancy of the property, must be reported within 48 hours .
8) The property, and its fixtures and fittings, must be cleaned by the tenant prior to departure ready for the incoming tenant. The tenant is responsible for any damage or breakages during the period of occupancy. Such losses or additional cleaning charges (if the property is left in an unsatisfactory condition) will be billed to the tenant.
9) The tenant will not cause any annoyance or become a nuisance to tenants or occupants of adjoining premises.
10) Any articles left by the tenant can be forwarded on receipt of a minimum handling fee of £10.00. Any unclaimed articles will be disposed of after 28 days.
11) Neither the property owner nor its representatives shall be held responsible for any accident, loss or damage which may be sustained by the tenant, member of his party, or visitor, to the property, however caused.
12) If for any reason beyond the owner's control the property is not available on the date booked, all rent and charges paid in advance by the tenant will be refunded in full, but the tenant shall have no further claim against the owner or representative.
13) Accommodation is let for the specified number of tenants only and excess of these numbers cannot be accepted. The signatory must be a member of the party occupying the property.
14) Domestic pets are not allowed over the boundary of the property except where specified: when they are permitted they must not be allowed in any bedrooms or on any furniture. At the end of the holiday all traces of the pet must be cleaned from the property.
15) The owner's representative is responsible for the collection of rent only and no claims regarding the accommodation will be accepted by the representative.
16) Every effort will be made to ensure the standard described for the property and that all items of equipment described and supplied are in good working order. However, no guarantee is given or liability accepted if any breakdown occurs. Repairs are always effected as soon as possible, although inevitably delays do occur.
17) Any contract shall be governed by English law and interpretation, and court hearings restricted to the area in which the property is situated.
18) All details are given in good faith and are believed to be correct, but their accuracy is not guaranteed.
19) All bookings are accepted at the discretion of the owner and their representative.
20) A security deposit, at the discretion of the owner, may be required with some bookings.
21) Neither the owner nor their representative can accept responsibility for work taking place outside the boundary of the property or for any noise or nuisance arising from works over which they have no control.
